Recently spent 3 nights at ANA Intercontinental Tokyo and give it high marks. From the moment you step from the taxi you are greeted with bowing and huge smiles. A staff member took my luggage and escorted me thorugh the grand lobby area to registration. Upon completion of registation, the same staff accompanied me to my room. The room was... more

Really enjoyed my stay here (business trip). The lobby is grandiose and stunning, with some very large falling water features next to the escalator, separating the lounge area from the reception. My room was clean, modern, and comfortable. I had two really nice meals in the hotel's sushi bar. The atmosphere is perfect, it's small and intimate, and perhaps needless... more

I have been a road warrior for 30 years and have stayed in some of the finest hotels in the world. Recently I have been in Tokyo twice in the last few months and my most recent stay was fantastic. I have some problems with mobility and had written to the concierge staff to ask with help for finding a... more

The ANA Intercontinental Hotel in Tokyo offers a good but somehow average stay. It definitely had one of the best services we have ever experienced. The "Concierges" are always available and helpful; although you may have some difficulties to communicate in English, they always solve your problem or answer your question. The lobby is very fancy and "cool" with its... more

We (Mom, Dad and teenage daughter) arrived at the ANA on the Friendly Bus from Narita, tired from our overly long plane ride. As we left the bus, various ANA staffers took our bags, ushered us to reservations and helped us to our rooms. No tipping necessary. The ANA staff offers service the likes of which most 5 star American... more

As a family of four with two teenagers, we booked two superior rooms at an excellent rate of just ¥24000 per room, per night. Now that may seem quite expensive, but that is less than the average price for a hotel in the same class, eg. the Hilton was ¥28000, Ritz was over ¥50000, Four Seasons ¥40000, Mercure ¥24000 etc.... more

We stayed here for one night as part of our honeymoon adventure. This was an experience we will remember with much happiness, upon check-in where we were met with a smile you really felt you were in a 5 star hotel, we started off booked into a standard room, as we arrived early we were directed to the lounge for... more

It had been years since I stayed at the "Zen-Niku" as it's known locally and I didn't have high expectations. I selected the hotel for its location and competitive room pricing. Since my previous visit the hotel has affiliated with Intercontinental and renovated the rooms. But there was more to appreciate than the new badge and the room reformations. Staff... more

Well I don't normally title a review like that. It sounds like a review written by someone who has nothing to compare it to. But I usually do well over 100,000 miles travel a year (this year could be twice that), so I stay a lot of places (check out my other reviews), and this hotel really was just terrific.... more