A few friends and I went San Juan on the first leg of a birthday trip. The Hotel was wonderful. The Decor was out of this world. The Bedrooms were spacious and comfortable. So comfortable that my room mate who normally snores was so melted with the beds and linens she had a silent sleep EVERY night. I am definately... more

This was the second time we stayed at the Condado Plaza. We were there 2 1/2 years ago and preferred it then to its new, modern look, but there's no going back. As other reviewers stated, the bathroom is a bit odd, encompassing the closet, refrigerator, safe, and coffee maker. With all of this, they omitted the laundry line that... more

Spent 4 days from 7/25-29 and had a great time. Beach and pool area are very clean. There's a chinese restaurants on first floor that serves great food. The restaurants around the area are good, theres a Chili's down the block. But beware that there are many taxes that inflate your bill. There was an issue with the on site... more

We had an excellent experience at the Condado Plaza. Our room was in the Ocean Tower. The roop was very well decorated, modern art deco. The bathroom was very large and spacious. Casino was lots of fun. Staff was great! Had breakfast once in the hotel; it was decent. The pool and small beach area was a lot of fun.... more

We arrived at the hotel at 12pm, Eveyln at check in was very helpful but advised that only a room with a king size bed was available. We had booked a double room so we went to leave our bags and explore the hotel. Henry Newmann was at the bag check and immediately found us a room and got our... more

MY family and I usually stay at this hotel 3 times a year and it has has always been a pleasure to stay here. Everyone from the door greeters,bellboy, front desk etc.. has always given us exceptional service. I can't talk much about the pool or beach because most of my time is spent at the mall and back to... more

We just returned from a wonderful vacation and our first time in Puerto Rico. After initially booking at the Gran Melia in PR I read some negative reviews on tripadvisor and switched to the Condado Plaza. I can't emphasize how happy I am that I did. We arrived on Monday morning and checked right in without a wait. There was... more

Beautiful curbside appeal, check in was a breeze, the room was not on the ocean side so the view looks a little like Brooklyn but the room was very nice...the bathroom is also the closet, coffee station, fridge and safe...so that takes a little getting used to, also it has in wall sliders without locks..so if you have kids, they... more

6/28/08 got there and our rooms were not together as we had been assured they would be. the lady that checked us in didn't care. just didn't want to bother it seemed. said we could wait until after four and see if any rooms were left. a couple of hours. we didn't but when we got to our rooms there... more