having read some of the reviews here, I went to the hotel not expecting too much. Boy, was I glad that I didn't expect too much!! I had stayed at the One and Only at Mauritius and that was GREAT. This was really just okay... Service: borderline bad. The concierage folks were not helpful at all. We arrived around 11... more

My husband and I had booked a getaway weekend at the One and Only Ocean Club, and then I read the reviews on Trip Advisor. I was concerned about the comments about the service, but I couldn't believe a hotel this expensive would have such bad service. Within 2 hours of our arrival, we began to get our first taste... more

We are just finishing our holiday in this resort and we are a bit dissapointed with it. The hotel is so beautiful but the service is not 5 star service. We were 2 years ago in One & Only Royal Mirage in Dubai and the service was so perfect.Here is absolutely not...starting from everyday cleaning when everytime something is always... more

I never write reviews on sites like this, but I wanted the public to know what a HORRIBLE experience we had with the management at this hotel. My family and I were excited to travel to the One and Only after seeing the Bond movie and researching the resort. We booked three rooms with a travel agency that included breakfast... more

We stayed at the Ocean club for 10 nights with our three young children. Having read the various reviews, we were apprehensve about the not only the service issues mentioned, but the suitabiliy of the Hotel for families with young children. I must say, that having stayed at some of the "best" Hotels in the world, the Ocean Club deserves... more

Having read many of the trip reviews, we came here with our eyes open, but we were still disappointed which is a real shame, as it has so much potential. First the good stuff: the grounds are beautiful, the decor and landscaping are quite stunning, our room is very nice, and views fantastic. The ocean is also lovely with clear... more

I just returned from a 4 night stay at the One and Only Ocean Club after being referred there by a friend. My husband and I went there to celebrate our 10 year anniversary and to be perfectly honest, after reading some of the reviews on Trip Advisor, I had my reservations. Within minutes after arriving, all my concerns were... more

My wife and I just spent our 15 yr wedding annivs. at the Ocean Club, Paradise Island. The property itself is beautiful from rooms to spa to golf course. For the price, which is high, we both thought the food service , including breakfast and beach, was average at best. We stayed in an oceanfront room, which included a Butler,... more

Overall, this is a beautiful and quiet hotel. The beach is amazing. Our room was a garden room but still very nice. Service is not exactly perfect if you compare to St. Regis or Four Seasons resorts, but we enjoyed our stay none the less. The food at Dune is great but not the best value. This is the most... more