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Sun Palace

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 403 reviews
403 Reviews
5.0 of 5 stars
268
4.0 of 5 stars
83
3.0 of 5 stars
26
2.0 of 5 stars
16
1.0 of 5 stars
10
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 157 hotels in Cancun
Description:
After damages caused by Hurricane Wilma, the Sun Palace has been completely renovated and re-opened in January of 2007 as a couple’s only resort... After damages caused by Hurricane Wilma, the Sun Palace has been completely renovated and re-opened in January of 2007 as a couple’s only resort (minimum age: 18). The resort now features all new amenities and facilities, including three infinity pools, specialty restaurants and beautifully appointed guestrooms. more » « less
  • Address
    Boulevard Kukulcan Km 20.5
    Zona Hotelera
    Cancun 77500
    Mexico
Check Rates: $410 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 402 traveler reviews
  • What to Expect:
    • 5 based on 277 reviews Rooms
    • 5 based on 278 reviews Service
    • 4.5 based on 276 reviews Value
    • 5 based on 277 reviews Cleanliness
    • 4 based on 34 reviews Pool
  • Recommended For:
    • 90% based on 298 reviews An amazing honeymoon
    • 80% based on 298 reviews Older travelers
    • 10% based on 298 reviews Young singles
    • 0% based on 298 reviews Families with teenagers
    • 0% based on 298 reviews Couples/romantics

Reviews of Sun Palace

( 1-10 of 403 )
Aug 15, 2008
2/3 found this review helpful

wow this place is the best. I will try to make this alot better for your stay. Sixth floor is the best one. floor 5 and up are all smoking floors. So just ask for smoking. use a card in the room light slot any card will do but not one with a mag strip. Beds are hard but just... more

5 of 5 stars
mrsjohnnyp
Aug 12, 2008
4/5 found this review helpful

After months of research we decided to stay at the sun palace for our honeymoon due the great reviews on trip advisor... and WOW did we pick an amazing hotel. From the moment we stepped on the property we were shown the absolute best hospitality. Every member of their staff was not only friendly but also interested in us as... more

5 of 5 stars
Tacoma,WA
Aug 5, 2008
7/8 found this review helpful

So after much research here on TA we decided on Sun Palace for our honeymoon, and what a great choice! I am sure I will repeat some things but will try to cover the basics by topic. Sorry so long, but tried to include a lot of info. Arrival/Check in- Made it through customs in about 45 minutes and quickly... more

5 of 5 stars
Gillbert, AZ
Aug 4, 2008
8/9 found this review helpful

This is going to be such an easy review to write, since I have nothing negative or border-line bad to say about this hotel and staff. We arrived at the airport on July 16th. Thankfully our flight attendants were very knowledgeable so once we disembarked the airplane, we immediately got ahead of 2 European 767's with over 200 people each.... more

5 of 5 stars
Chesapeake, VA
Aug 4, 2008
4/6 found this review helpful

We stayed at the Sun Palace from July 21 through July 26th for our Honeymoon and could not have ask for anything better. The service is great, food very good and pools and beach wonderful. We took a trip to Tulum and i will have to say please make sure you bring plenty of water and something to cover your... more

5 of 5 stars
Seattle
Jul 31, 2008
9/11 found this review helpful

We stayed at the Sun from the 11th of July thru the 18th. Our stay was amazing and we are already planning our next trip back. The view was so nice we got up every morning to watch the sun rise from the balcony. All I can say is beautiful. Every night around 11pm or 12am the turtles came up... more

Jul 30, 2008
3/4 found this review helpful

Just got home for our 7 day trip to the Sun Palace and it was great. We got there just after Dolly had left and from the moment we got of the shuttle from the airport we were treated like the royal family. We had read all the reviews and expected things to go well, but it was way better... more

Jul 29, 2008
4/5 found this review helpful

My husband and I stayed at the Sun Palace from July 20-24. I practically lived on trip advisor before our departure. I have to say the Sun Palace exceeded our expectations. The all inclusive is a true all inclusive. The hotel has its share of buffets with lots of variety. In addition, there are several tasty cook-to-order options, a fully... more

Jul 27, 2008
8/9 found this review helpful

I cannot add much to all the previous excellent reviews for the Sun Palace. I would like to say that from reading internet reviews for days upon days, I expected to find at least something that I was not crazy about during our stay. But I can honestly say that I could find nothing to complain about. From check-in, to... more

Jul 25, 2008
8/9 found this review helpful

My 3 week husband and I stayed for 7 days at the Sun Palace for our honeymoon. For about 6 months I did extensive research on this site reading and comparing all the Palace Resorts against each other and against all the other AI resorts in Cancun and the Riviera Maya area. We awnted our honeymoon to be very memorable.... more

Reviews of Sun Palace

( 1-10 of 403 )
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Sun Palace Address

Boulevard Kukulcan Km 20.5 | Zona Hotelera, Cancun 77500, Mexico