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Gran Caribe Real Resort

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 1,152 reviews
1,152 Reviews
5.0 of 5 stars
348
4.0 of 5 stars
380
3.0 of 5 stars
138
2.0 of 5 stars
144
1.0 of 5 stars
142
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#37 of 157 hotels in Cancun
Description: Striking 6-story beachfront resort blending Colonial and Mexican design comprising tower and 26 villas, set amid tropical foliage.
  • Address
    Blvd Kukulkan, Km 11.5
    Cancun 77550
    Mexico
Check Rates: $332 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 1,148 traveler reviews
  • What to Expect:
    • 4 based on 647 reviews Rooms
    • 4 based on 644 reviews Service
    • 4 based on 642 reviews Value
    • 4.5 based on 643 reviews Cleanliness
    • 4 based on 237 reviews Pool
  • Recommended For:
    • 60% based on 718 reviews Young singles
    • 60% based on 718 reviews Families with teenagers
    • 40% based on 718 reviews An amazing honeymoon
    • 40% based on 718 reviews Families with young children
    • 40% based on 718 reviews Older travelers

Reviews of Gran Caribe Real Resort

( 1-10 of 1,152 )
4 of 5 stars
Austin, Texas
Aug 23, 2008

What a great vacation! After reading some of the reviews, I was skeptical, but it was amazing! We walked in through the beautiful (but hot) lobby, and attempted to check in around 11. Check in wasn't until 3, so we weren't surprised when our room wasn't ready yet. So, we left our luggage with the bellboy, booked our excursions (Norma... more

Aug 21, 2008
0/1 found this review helpful

Once we approached the front desk it wasn't too long before we left althogether what Gran Cribe Real considers themselves to be a "resort" property. To be quite frank, upon our arrival at the "motel" it was as if i was sitting in the Las Vegas airport baggage claim area, watching my bags being thrown in with literally 100's of... more

1 of 5 stars
Houston, TX
Aug 21, 2008
0/2 found this review helpful

My family and I were booked to stay here mainly because I liked the Master Suite setup especially with 2 toddlers, and I didn't want to spend an additional $1200 to stay at a nicer hotel with kids who wouldn't know the difference. The only thing nice about the hotel is the interior of Master Suite. As we arrived, I... more

Aug 13, 2008
1/1 found this review helpful

I went to Cancun the end of July with three friends for a four-day, all-inclusive stay at the Gran Caribe Real Resort. We had an acquaintence who had stayed there two years ago and loved it. Unfortunately, things change in that length of time. The location and common areas of the resort are beautiful! The service had a lot to... more

5 of 5 stars
Oldham, Lancashire.
Aug 13, 2008

We stayed at the Gran Caribe Real for our honeymoon, 2 weeks all inclusive from 22 July – 5th Aug 08, weather was fantastic for every day of our stay. On arrival at the hotel we found the room was not ready, they said it would be ready in 1 hour, so we spent the time talking to guest services,... more

4 of 5 stars
New Jersey
Aug 12, 2008

Overall, we had an excellent stay at the Gran Caribe. We went through a timeshare friend who was a Gold Member (which, in the end, really meant that we get a gold bracelet and have access to the Members Only lounge). Checking in was a little bit of a hassle as they were crowded, but we were whisked off to... more

1 of 5 stars
North Carolina
Aug 11, 2008
0/1 found this review helpful

My husband and I booked our vacation at the Gran Caribe b/c we had a budget of what we wanted to spend and our travel agent found the Gran Caribe was within our budget. Our travel agent cofirmed with us that he had many clients who had stayed at the Gran Caribe and had a good time. I even looked... more

3 of 5 stars
salt lake city, utah
Aug 8, 2008
1/2 found this review helpful

We just got back from Cancun yesterday so I thought I would write while it was still fresh. This was our 2nd time to cancun and we did have a blast. We stayed in the Flamingo (across from margaritaville) last time and this was a definite upgrade from that. The food was good, I think you just have to remember... more

Aug 7, 2008
1/3 found this review helpful

They placed us in a room without AC. They tried to repair the AC, but only caused a flood in our room. It took 6 hours of complaining for them to change our room to a lower grade room than we paid for. We were promised to move back to an Ocean Front Room the following day, but when we... more

Aug 7, 2008
1/3 found this review helpful

Stayed 3 nights 4 days - all inculsive. Been to Cancun many times - but not here. Loved the ocean and sun! Reception not friendly first question is -"Do you want to upgrade to the hotel next door.?" They said the rooms at this hotel(Grand Caribe Real) were just OK. - not great..tip off #1 this place has a problem!... more

Reviews of Gran Caribe Real Resort

( 1-10 of 1,152 )
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Gran Caribe Real Resort Address

Blvd Kukulkan, Km 11.5, Cancun 77550, Mexico