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The Royal Cancun

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 640 reviews
640 Reviews
5.0 of 5 stars
427
4.0 of 5 stars
127
3.0 of 5 stars
26
2.0 of 5 stars
40
1.0 of 5 stars
20
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#8 of 157 hotels in Cancun
Description:
Conveniently located next to the New Gran Caribe Real Cancun in the heart of Cancun’s Hotel Zone, THE ROYAL is an Adults Only, all-suite... Conveniently located next to the New Gran Caribe Real Cancun in the heart of Cancun’s Hotel Zone, THE ROYAL is an Adults Only, all-suite, all-inclusive resort, combining outstanding facilities with exceptional amenities, where guests will experience a truly extraordinary escape. more » « less
  • Address
    Blvd Kukulcan Km 11.5 HZ
    Cancun 77500
    Mexico
Check Rates: $511 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 638 traveler reviews
  • What to Expect:
    • 5 based on 575 reviews Rooms
    • 4.5 based on 576 reviews Service
    • 4.5 based on 573 reviews Value
    • 5 based on 579 reviews Cleanliness
  • Recommended For:
    • 80% based on 630 reviews An amazing honeymoon
    • 60% based on 630 reviews Older travelers
    • 20% based on 630 reviews Young singles
    • 10% based on 630 reviews Families with teenagers
    • 0% based on 630 reviews Pet owners

Reviews of The Royal Cancun

( 1-10 of 640 )
5 of 5 stars
Highland Village, TX
Aug 12, 2008
7/8 found this review helpful

This is the best All-Inclusive Property in Cancun! After a lot of research, we selected The Royal in Cancun. We were absolutely blown away by the property and all of the wonderful services and amenities The Royal has to offer. We are seasoned world travelers and have high expectations. This resort is at the top of their game, and they... more

Aug 12, 2008
3/6 found this review helpful

This Hotel was way beyond my expectations. We arrived the first day a little early so we had to wait for 3 hours for our room to be ready. We went to go eat lunch at Pelicano's which I must say has the best food compared to the other restaurants, and then went to the pool and fell asleep on... more

5 of 5 stars
Branford, CT
Aug 10, 2008
13/14 found this review helpful

Our stay, which consisted of me and my GF, was booked in April of this year. We chose to visit the Royal from a Monday to Friday so we could "Bookend" the trip with weekends. 2 days before we left we decided to do the online check-in. There were some issues at first with doing this saying that the online... more

Aug 9, 2008
3/13 found this review helpful

We stayed at the Royal Cancun for four nights July 31st. to August 4th, in a Royal Ocean Front Suite. Everything from the get go went smoothly. We were off the plane and at the hotel in just a little under one hour and once we got to the hotel we got checked into our room with no problems and... more

4 of 5 stars
New York
Aug 8, 2008
9/12 found this review helpful

We have returned from our 2 week Honeymoon at The Royal. The hotel was just magnificent. We had an incredible time here. We were treated with such kindness by all. Our room was set up for our honeymoon with a beautiful rose petal display, a special honeymoon cake & champagne on ice. The bars (both inside & the swim-up) were... more

5 of 5 stars
Maryland
Aug 7, 2008
11/11 found this review helpful

My husband and I stayed at the Royal Cancun Jul 19 thru Jul 27. It was absolutely amazing. Everything and Everyone were wonderful. The Room (827) was perfect. The Food and service was great. We dined at Asiana, Maria Maria, Spice, Pelicano and Chef 's Plate. All were excellent except for Chef's plate. We arrived approx. 3:30pm and our room... more

Aug 5, 2008
4/5 found this review helpful

I am a travel agent and my husband came home from Iraq for 3wks. We were so impressed that on his leave in Nov. he wants to stay here again! Thats fine by me because I don't think anyplace else will meet our expectations. We were pampered from the moment we came into the hotel. I enjoyed the one on... more

Aug 4, 2008
2/3 found this review helpful

There are 6 levels. Junior Ocean Suite and Royal Junior Ocean Suite DO NOT include online checkin or the ipod/mini cooper/Chef's Plate. I booked teh Royal Junior Ocean View and got rejected on the website when I tried to checkin online. I upgraded to the Royal Ocean View for $160. Could have done it for $100 on expedia. Loss of... more

Aug 4, 2008
12/12 found this review helpful

Just got back from Cancun. My wife and I stayed there for our honeymoon. We booked the Royal Swim up Suite. This is by far the best resort we have stayed at. The Swim up suite is a must. No hassles with finding a place to put your towels and nobody bothering you around the pool. I see no reason... more

3 of 5 stars
New York
Aug 3, 2008
11/26 found this review helpful

We just returned from staying at The Royal Cancun, and while I think the actual building, Beds, and rooms were as good as it gets, I think that my overall experience in this hotel was less that I had hoped for after reading such Great advance reviews. THE VERY BAD I had tried to book a trip in The Royal... more

Reviews of The Royal Cancun

( 1-10 of 640 )
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The Royal Cancun Also Known As

Address: Blvd Kukulcan Km 11.5 HZ, Cancun 77500, Mexico