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Sandos Playacar Beach Resort & Spa

Paseo Xaman-Ha Manzana 1, Lote 1 Fracc Playacar Playa del Carmen 77710 Mexico
Property Type: Resort (All-Inclusive)
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities that are included in the nightly rate.
Mexican style hotel in the Hacienda Section; short distance from the Village of Playa Del Carmen.
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates and Availability: $320 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 1,101 traveler reviews
  • What to Expect:
    • 4 based on 770 reviews Rooms
    • 4 based on 768 reviews Service
    • 4 based on 756 reviews Value
    • 4.5 based on 767 reviews Cleanliness
    • 4 based on 200 reviews Pool

Reviews of Sandos Playacar Beach Resort & Spa

( 1-10 of 1,103 )
Oct 7, 2008
0/4 found this review helpful

I have so many bad comments about this hotel that I don't even know where to begin. But keep reading, I have wonderful comments for the hotel we moved to. I booked this trip with "Funjet Vacations". I can't say enough good things about this travel agency. In the future, I will only use Funjet. We (my fiancee and myself)... more

Oct 7, 2008
0/4 found this review helpful

My family has recently stayed at the sandos playacar and we will never stay there again. The service was deplorable and management felt that it necessary to lie on a daily basis. Why we don't know but this resort is on our hate list. We travel extensively and we will never go there again. So remember the name of this... more

5 of 5 stars
Portsmouth, Hampshire, UK
Sep 28, 2008
11/11 found this review helpful

Well,what can i say about this holiday, apart from "bloomin great". We arrived on the 7th Sep 2008, after a good flight, with no delays (so that is always a bonus). After reading the report on Trip Advisor about being nabbed on arrival by Time Share people, i was armed and ready!!!!! We were hassled on arrival, but if you... more

Sep 28, 2008
5/6 found this review helpful

My husband and I stayed at Sandos Playacar Riviera Hotel and Spa from September 8th to September 19th. What a great time we had. The facilities and staff were absolutely the best. We stayed in the Riviera section. Our room was beautiful (loved the jacuzzi tub). We had the pleasure of meeting Patrick Lorenz, the Sub Director of the hotel.... more

Sep 26, 2008
4/9 found this review helpful

I just want to say that overall I did very much enjoy my vacation... And some parts of my review may seem like I'm being petty, but they're just things that I did not expect and would like others to be aware. I stayed in the Riveria section from September 12-18. Upon arriving, I felt a bit intimidated because I... more

5 of 5 stars
Warrington, Cheshire
Sep 25, 2008
6/7 found this review helpful

We stayed at the Sandos Playacar 01/09 - 15/09. When we first booked this holiday the reviews were very positive (12mths ago), then suddenly there seemed to be a downturn in reports. Although apprehensive before our stay there was no need to be as it was fantastic. We were lucky enough to be staying in the new Riviera section, &... more

5 of 5 stars
New Jersey
Sep 24, 2008
4/4 found this review helpful

We stay in Sandos Sept 18 to Sept 23, we had two rooms me, wife and my 14 month old baby in one and mother in law in the other one. We got there around 4pm and check in took around 10 minutes but then we were directed to the timeshare people. Thank to all the recommendations in this page... more

5 of 5 stars
Leicester, United Kingdom
Sep 23, 2008
7/8 found this review helpful

We booked our holiday with Virgin Holidays who proved to be the best holiday travel agent we've experienced. Me and my partner went to this resort April 2008 and after reading some of the reviews we thought we may have been disappointed...how wrong we were! Check in was very fast and easy, things were explained clearly and the guys on... more

5 of 5 stars
Washington, D.C
Sep 22, 2008
7/7 found this review helpful

I poured over reviews daily before leaving so wanted to help others as well. We stayed in the new Riveria section from 9/13 to 9/20 and had a Junior Suite. Rooms are as beautiful as everyone says, nice flat screen and modern bath with large jacuzzi tub. Anyone with kids or the elderly should be wary of staying this far... more

Management response from
Sandos_Playacar, Web Relations Manager

Dear brianrouse, Thank you for posting on trip advisor. All of your comments about the Riviera Junior Suites are accurate, these rooms are very modern, with a very peaceful and luxurious feel to them, they are approximately 5-10 minutes away from the beach area and we agree with you since it isn’t much of a walk however you have the...

Sep 22, 2008
2/2 found this review helpful

Our family of 5 enjoyed a terrific vacation at Sandos during the month of August. We booked this trip through Funjet Vacations .Before booking this trip, the reviews were great. After we booked this vacation, I read some reviews that were not so favorable and I had second thoughts about going on this trip. The reviews recommended that I book... more

Reviews of Sandos Playacar Beach Resort & Spa

( 1-10 of 1,103 )
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