Long trip from Manchester to Mexico - 10 hour flight but went fairly quick. On the go for over 24 hours in total - children got a little tired towards the end - expectable! Arrived at airport, collected by taxi and then taken to Viva Maya hotel. Met with drinks - quickly allocated room and luggage was taken to our... more

I went with a group of 6 friends to the Maya and overall enjoyed our stay minus a few really ugly moments. (Make sure to rread "the ugly" further down in my review) The good: The hotel (minus the rooms) is quite beautiful with lots of natural wildlife and animals to see. The best part of the hotel was the... more

Just got back from a quick 5 day vacation with my 3 boys (12/12/10). We had a great time. The water is awesome - both pool and ocean - the food's great, the rooms are ok and everyone is smiling. I'd highly recommend this as a family vacation place. If you go, make sure you book the snorkling tour. It's... more

This a great hotel but the beach was a little small, it was well kept and the staff was friendly. Food was average for an all inclusive hotel. Shows were nice and entertaining, my kids really seemed to enjoy the kids show and thought the after show was alot of fun also..Staff works really hard to try to please. more

I am surprised at how positive a lot of the reviews are. There is nothing terribly wrong with this property, just nothing that is really great. If I had to pick one real negative, it is how they allow people to "claim" the pool chairs. If you aren't out there by 6:30 am, all chairs next to umbrellas have already... more

My boyfriend and I stayed at the Viva Wyndham Maya from July 19 - 26/2008. We normally stay at Adults Only properties in Cancun but really wanted to give Playa del Carmen a try. We picked this hotel because it is very close to town and also for the Adults Only pool option. We arrived and were told to come... more

I'm going to include lots of info. I would have found useful before we went - so it's a long review. I think expectations really are an important part of your enjoyment. We stayed at VWM from July 22-30, 2008. I went with my 2 daughters, ages 5 and 9. We met with family members consisting of 2 other adults... more

Went with a group of 9 May 3- 9. Rooms were very basic but cleaned and fridge restocked daily. As we have always found in Mexico, staff was wonderful. The resort itself was quite beautiful. Loved the tropical feel right on the ocean. Had no problems getting restaurant reservations for all 9 of us. As most people have said, breakfast... more

Travelled on the 14 July, and going on the recent reviews at that time, was a little concerned. Should not have been, Hotel was excellent. Having stayed in Europe at AI hotels like the Louis Phaethon in Cyprus which was 3*+, this knocked spots of it, it terms of activities, surroundings and gardens, and the food was better as well.... more