I had booked a superior room online, which was immediately charged to my card. A few days later I had to call them to change the dates, due to unavoidable charter flight changes.
I understood that if I were to cancel, I would lose the money, however I explained that I didn't want to cancel my reservation, I simply wanted... more
Management response from
HRH4, Owner
Dear Guests,
We are badly surprised to read your comment as you were thankful during your stay.
As you know, a promotion always comes with specific conditions that you 've accepted when booking; but if you don't respect them after, you're exposed to loose the type of room requested, money or new dates What you did, so you better thank...