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Best Western Atlantico

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 301 reviews
301 Reviews
5.0 of 5 stars
160
4.0 of 5 stars
107
3.0 of 5 stars
17
2.0 of 5 stars
15
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 410 hotels in Madrid
Description: Modern hotel with traditional decor, located in the commercial center near the Puerta del Sol Square; the staff is multilingual.
  • Address
    Gran Via 38
    Madrid 28013
    Spain
Check Rates: $188 €128 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 299 traveler reviews
  • What to Expect:
    • 4 based on 121 reviews Rooms
    • 4.5 based on 117 reviews Service
    • 4.5 based on 120 reviews Value
    • 4.5 based on 122 reviews Cleanliness
    • 4 based on 1 review Pool
  • Recommended For:
    • 60% based on 132 reviews Older travelers
    • 50% based on 132 reviews Young singles
    • 40% based on 132 reviews Families with teenagers
    • 40% based on 132 reviews An amazing honeymoon
    • 30% based on 132 reviews Families with young children

Reviews of Best Western Atlantico

( 1-10 of 301 )
5 of 5 stars
Holland
Aug 10, 2008

We stayed in this hotel for 4 nights in August. The staff welcomed us warmly and despite we arrived early, we could check in immediately. We had room 704, a great room facing the Grand Via. We had a king size bed and the beds were just fine. The room size was everage. Relatively big bathroom with seperate toilet and... more

5 of 5 stars
cheshire
Aug 4, 2008

We stayed at the best Western Atlantico at the end of July. We arrived at the airport in time to catch the shuttle bus to the hotel. The driver was very helpful and was explaining different sights to the two other passangers as they were spanish. When we arrived at the hotel the receptionist was very helpful and spoke very... more

5 of 5 stars
Scotland
Jul 30, 2008

Just returned from a 4 night stay at this hotel and we thoroughly enjoyed our stay. The hotel is centrally located with shops and a metro station very close by. We had room 803 and the only downside of this room is that it was an internal room. There is no natural daylight for the room but given that we... more

5 of 5 stars
Edmonton, Canada
Jul 24, 2008
1/1 found this review helpful

We stayed 7 nights first week of July and wished we could have stayed longer. We had room 704, a corner room with 2 double beds with larger curved balcony facing Gran Via. The room was amazing. Beds were great, amenities plentiful, huge shower with multiple spray nozzles room for 2 people, and room appointment better than most 41/2-5* hotels... more

Jul 19, 2008
2/2 found this review helpful

This was the first hotel I've booked via this site and it was just terrific. The location, staff, terrace bar, bedroom, bathroom were all outstanding. Our room was quiet, cool and clean. Fabulous. more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again....

4 of 5 stars
Cascais, Portugal
Jul 15, 2008

This is a bright, modern, clean hotel close to the Callao metro station. Our room was spacious and well appointed. It had a clean, modern bathroom, stocked with everything a traveller might need and an iron and ironing-board were also supplied. We didn't experience any disturbance from the traffic outside, but some light sleepers might have problems on very noisy... more

Management response from
madridhola, Assistant Director

Dear Mr / Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see...

4 of 5 stars
Belgium
Jul 13, 2008
1/1 found this review helpful

We were pleasantly surprised by the hotel room, and this was in line with most of the reviews we read on tripadvisor. The room we had on the 6th floor was very clean, and larger than the average room. The bathroom is top, and includes all necessary amenities. We could see on the map that all hotel rooms have a... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations regarding the noise from outside and the inside the hotel. With reference the inside the hotel, next time, please inform the receptionist and he will go to the noisy room to invite...

5 of 5 stars
Connecticut
Jul 10, 2008
1/1 found this review helpful

My wife and I were in Madrid April 18 - 26, visiting our daughter during her semester in Spain. We chose the hotel based on other parents' recommendations and the reviews on TripAdvisor.com . The hotel is very clean, well-decorated, and surprisingly quiet for its location on Gran Via, near the Callao metro stop. The staff is very accommodating in... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. It is pleasant to read that all your family: wife, daugther, grandmother and yourself had a nice stay in our hotel. Your feedback is very much appreciated and I can assure you that my staff and I use this...

4 of 5 stars
Brooklyn, NY
Jul 10, 2008

The Best Western Atlantico is right on the busiest boulevard in Madrid, Gran Via -- so the location is ideal for nearly anything you want to do. My room, as is usual when traveling solo in Europe, was extremely small with not much of a view. I am giving the hotel an above average rate because the staff was so... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations regarding the size of our rooms, but all our rooms comply with the regulation of the General Tourism Office in Madrid and in this case with the size established by laws. Anyway...

Jul 7, 2008

Well, I was in Madrid for a weekend to do some sightseeing after a work trip so I wanted something reasonable and central. The reviews looked reasonable so i went for the Atlantico, and overall I was not disappointed. The room (double) was small but clean and comfortable. It was a good standard but not exceptional. The deal I had... more

Management response from
madridhola, Assistant Director

Dear Mr / Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations regarding the size of our rooms, but all our rooms comply with the regulation of the General Tourism Office in Madrid and in this case with the size established by...

Reviews of Best Western Atlantico

( 1-10 of 301 )
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Best Western Atlantico Address

Gran Via 38, Madrid 28013, Spain