I had stayed here several times when it was still the New Otani, but this was my visit under the new name/management. The New Otani had been a solid 3-Star hotel, but I had high expectations for this visit, perhaps because of the new name (Kyoto "Grand" Hotel). Maybe because of those high expectations, I was quite disappointed. The hotel... more

Was in Los Angeles on vacation with my family of four and found this hotel (back then it was New Otani) for a reasonable $150/night. The room was rather cramped with 2 double beds, and the walls were thin. The worst part was that because of its downtown location, there were many helicopters flying around that made it hard for... more

Very nice and clean room. Our internet connection was spotty - worked sometimes and other times it didn't. Other than that, everything was fine. Walked to nearby restaurants. Would recommend this hotel. more

Just returned from a "too short" overnight stay at the Kyoto Grand Hotel and Gardens. I drive to downtown LA from Imperial County for a business meeting. I was semi-tense from the work day and 4 hr drive to get there. It was a welcoming experience. I was greeted with a warm towel to cleanse my hands and a shot... more

After being intrigued by this gem of a hotel back when it was known as the New Otani, I was glad to wind up there recently with a successful Priceline bid. The room was what I expected for a 3-star hotel: perfectly adequate, nothing to go wild over. At registration the desk clerk handed me a cup of iced tea... more

I found the hotel to be a wonderful escape away from home. Set in beautiful gardens, there was always something to look at. Clean and tidy rooms with the amenities I needed. Extra towels were brought up at my request which is always a test for me as some hotels don't always respond to that. We stayed for two nights... more

I live in LA without a car. I looked for a hotel near the Metro station and Art Museum I was attending within walking distance. This place was a gem. Three blocks from the Metro station and two blocks from the Japanese American National Museum, right in the heart of LA's Little Tokyo. Formerly the New Otani Hotel, (It still... more

I'll begin with the positives--very friendly housekeeping staff; nice waiter at the downstairs restaurant and good food too; helpful bell man; and very beautiful lobby and gardens. Now with the negatives--The lobby was beautiful as stated before, so it was a complete shock to find a room that had a stale smell with carpets that were stained all over and... more

Spent a delightful 5 days here. Had 2 days of biz in downtown LA and decided to add some time on either side of that. Love the location in Little Tokyo. Staff very helpful and friendly. Housekeeping was lovely and on top of all details. Had excellent experience at hair salon in hotel, and I cannot give high enough reviews... more