The view is without a doubt breathtaking. And that's also without a doubt the only good thing about this place. From the disappointing and unwelcoming staff, the lack of maintenance, smelly rooms (and not good flowery smell), torn fridge in the room to the vase of old dirty water and dead flowers at the Front Desk this whole experience was... more

We just came back from our honeymoon. The problems started the moment we arrived (it was also a problem to find the place)..The hotel manager was very unfriendly. The room was unpleasant for honeymooners. They told us we had an ocean view, which was the view of a non romantic commercial pier that could be seen from our tiny balcony.... more

As a frequent business trips to the west area of PR I use this hotel. Staff is always friendly and as helpfull as their limitatios can give. The restaurant is not luxury but very good local food, price and staff. Rooms are good but very poor ilumination, no radio and no good tv signal. Besides for the price is a... more

I rarely write one-star reviews. As a younger traveler, my standards are not as refined, I suppose. Given that, I would never stay at Cielo Mar again. Granted, this was a last minute business trip to Aguadilla, and there are no 'American' hotels in the area. That said, this one is miserable. First off, you plug in its address to... more

First of all, I did not choose this hotel. I had no option, as I was attending a marriage seminar and the hotel was chosen by the organizers. We stayed for a weekend, and I was ready to get divorced if I had to stay a day longer (which kind of beats the purpose of the weekend). The rooms were... more

This place looks beautiful on the website but it's the opposite. The rooms have old chipped furniture. There's no water pressure at all in the bathroom shower and sink. Room service never changed the sheets of the beds. Room service never came by to clean up the room or make the bed. I and relatives stayed there for 4 days... more

We stayed at Cielo Mar in Aguadilla, PR from Christmas eve until New year's. The view from our hotel room balcony was EXQUISITE. Mornings drinking coffee and reading on the balcony, evenings watching the sunset were amazing. There were many parties that holiday week, of course, but they never lasted too late and were able to sleep through them. The... more

My husband & I stayed at this establishment and would not recommend it . The halls were dirty, the music from the weekend parties were blasting and we could not sleep. The resturant was closed on Saturday even though we had the package deal. The staff made no effort to accomdate our needs. This place needs a great over haul.... more

My husband and I and our 2 kids stayed at Cielo Mar from August 15 - 20th. The hotel was clean and we stayed at the new building. We were told we could get the ocean view room but the day we arrived they were working on installin new A/C's, so they put us in the new building instead. The... more